After you have found the perfect watch, take some time to find out whether it comes with a warranty and what that warranty entails before you make a final purchase. Good warranties will ensure that if your watch has any defects, they will be repaired for free, subject to certain conditions. Warranty terms and the parts it covers however can differ by watch manufacturer and seller.
Determine who can offer a watch warranty
When shopping for a watch on internet ensure you check the listing to see who provides the warranty, or if one is even provided at all. If there is no warranty information listed, contact the seller for more information.
The most extensive type of watch warranty, original manufacturer's warranties, only apply when you buy a new watch from an authorised retailer. These authorised retailers have permission from watch manufacturers, like Omega and Fossil, to sell their watches. Watches sold through other channels, pre-owned watches, and used watches are usually not covered by the manufacturer’s warranty.
Some sellers and retailers also have pre-certified watch programmes. These sellers might provide warranties of their own that cover repairs to merchandise they sell.
Find out what a watch warranty promises
A watch warranty is a contract to repair a watch at no cost so long as you meet certain conditions. It is not a guarantee. Warranties typically cover defects in materials and workmanship, but do not cover certain parts, such as bracelets and straps, normal wear and tear, or abuse. For instance, a case, glass, or crystal damaged by excessive wear might not be covered. Similarly, damage caused by mishandling, ie. water damage on a non-water-resistant watch, does not fall under the terms of a typical warranty.
Some warranties only cover the watch in the country where the watch was purchased, for example, Singapore. If you need to have a watch repaired under warranty, most service warranties require you to send the watch to specific locations for repair. Make sure you only have your watch repaired at an authorised repair shop as other repairs may void your warranty. Bear in mind that some warranties require you to pay postage charges for replacements and repairs.
Discover the duration of a watch warranty
Ensure you read watch warranty terms. Some manufacturers require you to register your watch as soon as you buy it from an authorised dealer so that the full length of the warranty will apply. Some manufacturers only offer warranties that provide limited coverage for two to five years, while other manufacturers may provide limited warranties for the lifetime of their watches.
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